Service (Cloud) Operations Intern

Req ID:  22384

Hoofddorp, NL

Category:  Customer Care / Technical Support

Are you the progressive technology-oriented student, interested in the areas of cloud computing / technologies and IT management, that we are looking for?


About the Technology department:

During this internship you will join our Technology department. This is Irdeto’s center of excellence for Technology Advancement, Innovation, Market Intelligence, IT and DevOps. We deliver outstanding service to our customers, both internal and external. We are dedicated to the lifecycle management of Irdeto’s products and services, and ensure our products operate flawlessly in the cloud. If you enjoy innovation, providing great support, smooth IT and Cloud processes and complicated technical challenges, you’ll love working with us.


Service (Cloud) Operations Internship

You will be part the Services Operations Center team who are responsible for proactively supporting Irdeto’s security products and platforms across the globe 24/7. Most of the internship will be dedicated to support automation projects within the team. You will be working directly with the team of experienced Cloud Engineers and supporting them in their activities for their international customers. As part of this you will get involved with monitoring systems like Nagios and Splunk and both responding to alerts and continually improving the monitoring tools. In addition, you will also get the opportunity to maintain and update internal supporting systems. The internship will be completed Monday-Friday during business hours.


Key learning areas:

  • AWS cloud
  • Splunk and VictorOps – service monitoring and intelligence
  • IT Service Management – e2e support lifecycle
  • Automation strategies

If you are considering a professional career in Systems / Integration & Support Engineering or Cloud computing in the future, then this is the perfect internship opportunity for you!


What we hope you will bring:

  • You are currently studying a Bachelor or Master’s degree in Information Technology, Computer Science or a related field
  • You have some programming experience in Python (preferred), Java or C++
  • You can derive creative and innovative solutions by thinking "outside the box"
  • A pro-active, quality-minded and positive attitude
  • Strong analysis and problem-solving skills
  • Professional communication (verbal and written) skills in English

We can only consider applications of those who are currently living in the Netherlands and enrolled as student with a local university / educational institution, or a graduate holding a search year 'zoekjaar' visa.


Why join Irdeto?

We are on a mission to build a secure future, where people can embrace connectivity without fear.  Our lives are increasingly connected. At Irdeto, we enable people and companies to experience connectivity effortlessly by protecting them from cyber attacks. Security is the enabler of the connected world we live in. Our solutions and services ensure that you can enjoy the latest video games, the best blockbuster movies and your favorite live events. And it does not stop there; our technology also secures connected transport and IoT connected industries – just to name a few. With 50 years of expertise in security, we protect over 5 billion devices and applications for some of the world’s best-known brands.


What do we offer you?

At Irdeto, we know that it is the people who make our company a success. We encourage personal and professional growth and success among our globally diverse workforce by offering:

  • Competitive monthly allowance
  • Flexible working spaces in state of the art offices
  • A focus on collaboration, creativity, health and happiness
  • Working for a truly global company with offices in 15+ countries

With 50 successful years of business innovation behind us, Irdeto is a solid company to join. We are looking for people who are energetic, dynamic and driven to be part of our community.


Welcome to Irdeto!

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