Security Operator

Req ID:  28302

Hoofddorp, NL

Category:  IT

Who we are: 

Irdeto is the world leader in digital platform cybersecurity, empowering businesses to innovate for a secure, connected future. Building on over 50 years of expertise in security, Irdeto’s services and solutions protect revenue, enable growth and fight cybercrime in video entertainment, video games, and connected industries including transport, health and infrastructure. With teams and offices around the world, Irdeto’s greatest asset is its people and diversity is celebrated through an inclusive workplace, where everyone has an equal opportunity to drive innovation and support Irdeto's success. Irdeto is dedicated to being the security partner to empower a secure world where people can connect with confidence. 


The Role:

The Security Operator is responsible for the initialization and software personalization, and data handling of critical hardware and software components for Irdeto’s Conditional Access system, DRM and PKI infrastructure. These activities take place in a highly secure production environment where you are a key member of a small production team interacting daily with Irdeto’s customers, partners and suppliers.


You will have interfaces and authority across:

  • Interfaces with global Irdeto Sales, Sales Support, Technical Pre-Sales and Professional Services delivery teams.
  • Irdeto Product Management, Engineering, Customer Support and Service Delivery Managers.
  • Supply Chain Management teams in Hoofddorp and Beijing.
  • External Irdeto customers, device manufacturers, chipset vendors and related partners and suppliers.


Your mission at Irdeto:

  • Security Centre production activities such as Smart Card and Secure Chipset personalization.
  • The initialization and personalization of the Irdeto Key Server and chip vendor Black Box.
  • The secure generation and distribution of customer production keys, ROM mask releases, STB code signing (SSoC) and related patch releases.
  • The related key generation and file creation, the handling and distribution of these in a secure manner between Irdeto Partners, vendors and customers.
  • Translating orders into production planning and coordination for delivery to customers and partners.
  • Problem analysis and the testing / validation of outgoing products to customers and partners.
  • The secure handling and safeguarding of data.
  • Support Irdeto customer support, security experts and engineering teams in the problem analysis and resolution of customer reported problems.
  • Support Irdeto engineering with upgrades, the related testing and acceptance of the Security Centre systems and tools.
  • Work on process improvements and participate in the preparation and the annual ISO 9K and 27K audits.
  • Adhering to the strict operational procedures pertaining to the secure environment, the production and follow the related processes.
  • Maintain accurate records of activities for traceability and audit trail.
  • First line support for administrational or technical questions from customers or internal teams.
  • Regular reporting of key production metrics and compiling adhoc reports.
  • Work according to established ISO 9K and 27K processes and guidelines, adhere to the strict security standards and processes set by irdeto’s ISMS, the related documentation and quality standards.


How you can add value to the team?


  • Post school diploma or degree in a related technical field.
  • Knowledge of electronics and software with enhanced computer skills.
  • A minimum 3 years working experience in an IT / software enterprise organization.
  • Excellent computer skills – Microsoft Office (strong in Excel), experience with Linux and MS SQL is a must.
  • An eye for detail, accurate in reporting, production and administrative activities - also when under pressure.
  • Positive and enthusiastic team player.
  • Good organizational skills, proactive and service orientated.
  • Self-starter, willing to learn and able to work well under pressure and to tight deadlines.
  • Strong interpersonal and communication skills.
  • Operates under limited supervision with an attitude for independent actions.
  • Security focused to safeguard assets and key data and obtaining a VOG (Verklaring omtrend gedrag) is essential.
  • Able to work independently and also collaborate cross-functionally in a team environment.
  • Good English communication – both written and verbal.
  • Able to work in a fast growing, highly dynamic, multi-cultural and geographically dispersed environment.
  • Flexible and from time to time work outside of regular office hours should the need arise to meet production demands and deliveries.


What you can expect from us: 

Irdeto is a people first organization where you can secure your future. Our values of Trust, Accountability, Agility and Innovation inform our culture. We believe in connecting people and developing careers with a strong focus on collaboration, creativity, health and happiness among our globally diverse workforce. 


In addition to competitive remuneration and extensive benefits we offer: 

  • An international & multicultural environment where diversity and inclusivity are celebrated and embraced  

  • Professional educational opportunities and training program 

  • Innovation sabbatical 

  • Volunteer Day 

  • State of the art office space 

  • On the job coaching and mentoring 

  • Flexible work arrangements – via our Work Hard Anywhere policy.  

  • Some of us run city marathons and even go on snowboarding trips together! 

  • Casual Friday? Casual every day! 

  • US$ 500 net for your home office setup after you passed your trial period 

  • And many additional perks customized to global locations (canteen, fresh fruit, amazing coffee, parking, on-site gym, yoga room to name a few) 


With over 50 successful years of business innovation behind us, and an exciting digital and connected future ahead of us, Irdeto is a progressive company to join. We are looking for people who will keep us at the forefront of innovation and creativity. 


Welcome to Irdeto! 


Irdeto is proud to be an equal opportunity employer and do not discriminate on identity or innate characteristics, instead we aim to build a diverse, inclusive culture where your talent counts. 
At Irdeto, we appoint based on merit, following a fair and transparent process and we welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability.

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