Principal Technical Author

Req ID:  26486

Hoofddorp, NL

Category:  Technical Writing

Who we are: 

Irdeto is the world leader in digital platform cybersecurity, empowering businesses to innovate for a secure, connected future. Building on over 50 years of expertise in security, Irdeto’s services and solutions protect revenue, enable growth and fight cybercrime in video entertainment, video games, and connected industries including transport, health and infrastructure. With teams and offices around the world, Irdeto’s greatest asset is its people and diversity is celebrated through an inclusive workplace, where everyone has an equal opportunity to drive innovation and support Irdeto's success. Irdeto is dedicated to being the security partner to empower a secure world where people can connect with confidence.


The Role:

The Principal Technical Author is required to create, update and review documentation provided to customers and partners. This documentation covers Product Descriptions, API interfaces, Installation Guides, and User Guides several Conditional Access products. The Technical Author is further responsible for the review of User Interfaces and other documentation to ensure clarity of messaging.


Irdeto’s global engineering team is the technical engine of Irdeto. The team develops cutting-edge security solutions for various media and non-media markets. With access to the latest tools, subject-matter experts and technology, we are a market driven, and innovative team that values creativity, hard work and the delivery of quality results for our customers.


Your mission at Irdeto:

  • Creating new customer documents and editing existing document in a software release.
  • Provide Information Architecture Guidance to evolving documentation structure and deliverables.
  • Work closely with the Product Manager, Product Owner, System Architect and developers to understand the documentation needs for all externally focused documents. Agile Scrum development practices are used.
  • Documenting API definitions to be used by customers and partners when integrating Irdeto solutions.
  • Proof documents prepared by colleagues to ensure the highest documentation quality.
  • Provide Guidance to developers and other technical staff in the development of GUIs and other User Interfaces.


How you can add value to the team?

  • University degree in English, Communications, Information Technology, Engineering or Computer Science.
  • 3+ years' technical authorship experience.
  • Superior command of the English language to ensure clear communication of technical concepts in documentation.
  • Technical skills to understand API definitions and effectively communicate the behavior of the APIs to technical audiences.
  • Willingness to understand the technical aspects of how the products are working.
  • Experience with Hugo and Sphinx-based documentation will be a strong advantage.
  • Understanding HTML, CSS and JavaScript will be an advantage to be able to work effectively with the documentation portals.
  • Self-managed and enthusiastic with excellent motivational skill with an ability to work independently.
  • Ability to work effectively and efficiently in a multi-disciplinary environment.
  • Have a positive, enthusiastic, “can-do” attitude.


What you can expect from us: 

Irdeto is a people first organization where you can secure your future. Our values of Trust, Accountability, Agility and Innovation inform our culture. We believe in connecting people and developing careers with a strong focus on collaboration, creativity, health and happiness among our globally diverse workforce. 


In addition to competitive remuneration and extensive benefits we offer: 

  • An international & multicultural environment where diversity and inclusivity are celebrated and embraced  

  • Professional educational opportunities and training program 

  • Innovation sabbatical 

  • Volunteer Day 

  • State of the art office space 

  • On the job coaching and mentoring 

  • Flexible work arrangements – via our Work Hard Anywhere policy.  

  • Some of us run city marathons and even go on snowboarding trips together! 

  • Casual Friday? Casual every day! 

  • US$ 500 net for your home office setup after you passed your trial period 

  • And many additional perks customized to global locations (canteen, fresh fruit, amazing coffee, parking, on-site gym, yoga room to name a few) 


With over 50 successful years of business innovation behind us, and an exciting digital and connected future ahead of us, Irdeto is a progressive company to join. We are looking for people who will keep us at the forefront of innovation and creativity. 


Welcome to Irdeto! 


Irdeto is proud to be an equal opportunity employer and we do not discriminate on identity or innate characteristics, instead we aim to build a diverse, inclusive culture where your talent counts. 

Job Segment: Developer, Computer Science, Network, Technical Writer, Cyber Security, Technology, Security