Solutions Architect

Req ID:  21987

Denver, USA-Colorado, US

Category:  Software Engineering / Development

Irdeto is seeking an experienced and qualified candidate to join our team as a Solutions Architect (SA) for our cloud-hosted OTT Multi-DRM Management solutions. 



In this role you will join our Global Services team. We are responsible for delivering and supporting products and services to leading media companies like Hollywood Studios, broadcasters and sports associations. Our solutions encompass leading-edge cyber security, high performance DRM agnostic rights management and traditional plus android based broadcast solutions. We provide 24/7 global customer support of hosted/cloud-based systems to our customers that are changing the way the industry thinks about content protection.


Irdeto is seeking an experienced and qualified candidate to join our team as a Solutions Architect (SA) for our cloud-hosted OTT Multi-DRM Management solutions. The SA is responsible for working with leading media companies like Cable and Telco operators, Hollywood studios, television broadcasters and sports associations throughout the Americas region (US, Canada and LATAM) to help protect their video streaming content.  In this role you will define and document the overall architecture for integrating our Multi-DRM management products into our customers’ video streaming environments; advise on the advanced features of market-leading DRMs including Apple Fairplay Streaming, Microsoft Playready and Google Widevine and support the integration engineering teams that will be implementing the system. 



To be successful in this role, you must have experience working with DRM technologies including Apple Fairplay Streaming, Microsoft Playready and Google Widevine and knowledge of streaming video delivery network infrastructure including CDNs and Packagers. You also need to demonstrate a proven track record of building strong technical customer relationships, working with cross-functional teams and connecting customer requirements with geographically-distributed Agile delivery teams to ensure a high level of customer satisfaction. The Solution Architect is a key member of the delivery team, providing the main technical interface to the customer and account team during the entire system delivery process.


What you will be working on:

  • Work with sales team to guide customers through the features and functionality of our Muti-DRM products.
  • Collaborate with customers to discover and document system requirements.
  • Define and document the architecture and integration approach for implementing our Multi-DRM solution into the customer’s video delivery environment.
  • Consult with customers on Irdeto Multi-DRM API implementation strategies.
  • Work with customers and integration engineers to research, prototype and test edge cases.
  • Provide customers with prompt responses to complex technical issues and questions through emails, tickets or phone calls.
  • Build and maintain strong, positive relationships with key stakeholders in the Sales, Delivery, Product and Operations teams within Irdeto as well as customers and partners.
  • Demonstrate success and experience in delivering a consultative approach while engaging with customers.
  • Manage customer expectations and provide regular updates to Program Managers and stakeholders regarding the status of your project deliverables.
  • Work with Service Delivery, Product Management and Engineering to continuously evaluate and improve the overall capabilities of our Multi-DRM products.
  • Some travel (up to 20%), including International travel, and flexibility to work across time zones is required.


Knowledge and Skills You Bring:

  • Proven experience in designing, implementing and supporting IPTV, Video Streaming, Encoding or non-linear editing solutions or services.
  • Proven experience with DRM technologies including Microsoft Playready, Google Widevine, Adobe Primetime or Apple Fairplay is required.
  • Experience working with Adaptive Streaming technologies (Smooth Streaming, HLS, MPEG-DASH etc.)
  • Experience in the broadcast/digital media industry working with OTT Linear and VOD content delivery systems and work flows including CDNs and Content Packagers.
  • Programming experience in at least one Object Oriented language (preferably Java)
  • Experience with scripting languages (preferably Python, JavaScript or BASH)
  • Experience building and maintaining RESTful web services
  • Strong analysis and problem-solving skills, and proven ability to deliver exceptional customer experience in an external facing role.
  • Hands-on Amazon Web Services (AWS) service management and DevOps experience a plus
  • Experience using Splunk to query logs a plus
  • Basic System and Network Administration Skills
  • Excellent oral and written communication skills and experience creating and delivering technical presentations to a variety of audiences.
  • Characteristics: Positive, highly motivated, “can-do” attitude.
  • Key contributor, willing to go the extra mile to achieve desired results.


Working Conditions

  • This position is based in Denver, CO
  • International, highly dynamic, geographically dispersed environment.
  • Flexible and tolerant to varied work hours and willing to travel.


Why join Irdeto?

We are on a mission! A mission to secure the world’s digital platforms. Why? Because a secure platform allows our clients to produce and deliver great content. In return, you can enjoy the latest blockbuster movies and your favorite live events at all times. It doesn’t stop at the media industry. Our security technology is also securing connected transport and IoT applications. We are innovative, international and a great place to work.

What do we offer you?

At Irdeto, we know that it is the people who make our company a success. We encourage personal and professional growth and success among our globally diverse workforce by offering:

  • Competitive remuneration and benefits
  • Career and personal development opportunities
  • Flexible working spaces in state of the art offices
  • A focus on collaboration, creativity, health and happiness
  • Working for a truly global company with offices in 15+ countries


With nearly 50 successful years of business innovation behind us, Irdeto is a solid company to join. We are looking for people who are energetic, dynamic and driven to be part of our community.


Welcome to Irdeto!

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